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Accessibility of State Department of Education Home Pages and Special Education Pages

Christine Opitz
Wilhelmina Savenye
Arizona State University

Cyndi Rowland
Utah State University


Many institutions worldwide provide online information at a moment's notice via the World Wide Web (WWW). Federal agencies, private industries, and public institutions have united in offering content to a wider audience in order to educate and inform the public. As of January 2001, there were over 109 million hosts, or providers of URLs, advertised in the Domain Name System (DNS) worldwide, compared to the 4 million in existence as of January 1995 (Internet Software Consortium [ISC], 2001). Since 1985, from the origination of the first .gov domain name, more than 1,262 government domains exist (Rutkowski, 1997; Zook, 2001). The increase of domain names offered by hosts includes Web site resources offered by both the public and private sector. Among federal Web sites currently available to the general population, are department of education pages representative of each of the fifty states. These sites typically include information about departments such as committee actions, consumer resources, and current events. Many sites also provide online materials pertaining to state academic guidelines as well as disability resources. These resources provide information about recent policy news, legislation, financial reports, and legal issues concerning teachers, parents, and students of all abilities.

Users of departments of education sites visit the online offerings in order to obtain the latest information about their desired focus. However, if users are unable to read, hear, or locate pertinent content regarding their specific needs, the World Wide Web has not lived up to its promise in offering equal access to its information. Assistive devices are available for users with specific disabilities to access the Web, and provide additional support and independence for its audience. However, in order to achieve equal access on a global scale that is both interactive and resourceful, the sites themselves need to deliver information in a more accessible format.

Internet Users
As the population of internet users has grown to include an increasing number of persons with disabilities, universal access to the Web has become of paramount concern. Approximately 20 percent of the United States population has some type of disability (McNeil, 1997; U.S. Agency for International Development [USAID], 2000). Multiple disabilities include visual, cognitive, auditory, and physical impairments, which may or may not be present at birth.
Findings from the U.S. Department of Commerce indicate that 21 % of individuals with disabilities use the internet, compared to 51 % of persons without disabilities. Results also suggest that persons with disabilities have lower incomes, are older, and are less likely to be employed, than those persons without disabilities (U.S. Department of Commerce, Economics, and Statistics Administration, & National Telecommunications and Information Administration, 2000). In order to reduce the number of obstacles a person with disabilities may incur in retrieving content from the Web, efforts toward revising past laws and amendments have been undertaken by both federal and state organizations to enhance accessibility of the Internet.


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